Core of the Poodle

The condition shown on each listing uses the Discogs / Goldmine grading scale. Media and sleeve are graded separately: media describes the record, CD or cassette itself; sleeve describes its cover and printed packaging. A record can therefore have a higher grade than its sleeve.

Mint (M)

Perfect and unplayed, with no imperfections. This grade is used sparingly; Mint does not necessarily mean sealed.

Near Mint (NM or M−)

Nearly perfect, with no obvious wear. Vinyl should play without imperfections; the sleeve should have no noticeable creases or seam splits.

Very Good Plus (VG+)

Light signs of use. Vinyl may have minor scuffs or light scratches that do not affect listening; sleeves may show slight wear, small corner damage or a cut-out mark.

Very Good (VG)

Noticeable wear. Vinyl may have audible surface noise and scratches, especially in quieter passages, but the music should remain clear. Sleeves may have writing, stickers or more obvious wear.

Good Plus (G+) / Good (G)

Well-worn vinyl with significant surface noise and visible wear, but it should still play through without skipping. Sleeves may have seam splits, tape, writing or substantial wear.

Fair (F) / Poor (P)

Heavily damaged. Vinyl may be cracked, badly warped, skip or repeat; sleeves may be badly torn, water-damaged or incomplete.

For CDs, VG+ can show a few light scuffs and VG more noticeable scratches, but both should play through without problems. Good / Good Plus CDs may have many scratches but should still play through; Fair / Poor CDs may not. CD sleeve grades refer to the booklet, inserts or digipak, not a replaceable standard jewel case.

“Generic” means a plain or standard company sleeve rather than the release’s original picture sleeve; “No Cover” means the cover is missing. Check the listing comments for specific defects, missing inserts and other details. You can request actual photos and a condition report before buying.

Changed your mind about an online purchase? You can cancel without giving a reason from the time you order until 14 days after the day you receive your goods. If goods from one order arrive separately, the period runs from the day you receive the last item. You then have a further 14 days from telling us to send them back.

To cancel, email shop@coreofthepoodle.com or write to Core of the Poodle, 26 Market Street, Haverfordwest, Pembrokeshire, SA61 1NH. Tell us clearly that you wish to cancel, with your name, address and order details. You may use this wording: “I wish to cancel my order for [items], ordered on [date] and received on [date]. My name and address are [details].” No special form is required.

Return items to the shop address above, packed securely. For change-of-mind returns, you pay the direct return postage cost. You may inspect goods as you would in a shop; we may reduce your refund for any loss in value caused by handling beyond what is necessary to establish their nature, characteristics and functioning.

When you cancel the whole order, we refund the items and the original standard delivery charge. Any extra paid for premium delivery is not refundable. Refunds go to your original payment method, without a refund fee, within 14 days of receiving the goods back or receiving evidence that you sent them back, whichever is earlier.

The change-of-mind right does not apply to sealed audio recordings, such as sealed records or CDs, once you have broken the seal after delivery. This exception does not apply to records or CDs sold unsealed.

Faulty, damaged or not as described

Please contact us if your item arrives damaged, is faulty or does not match its description or advertised grading. Your statutory rights are unaffected, including the usual 30-day right to reject faulty or misdescribed goods. We cover reasonable return postage for these items. Rights to repair, replacement or other remedies may continue after 30 days.

The change-of-mind policy above covers online purchases, not purchases made in the shop. Your statutory rights for faulty or misdescribed goods apply to both.